Delivery & Returns

Delivery

All orders will be shipped by Royal Mail first class within 24 hours (Monday to Friday) UK orders should take approximately 1-3 days to arrive. European and worldwide orders can take from 3-14 days depending on country. These are estimated times and it can sometimes take longer depending on factors beyond our control such as severe weather conditions, local delivery problems or delays at customs.

Those wishing to opt for FREE Delivery and collect locally can use one of the following discount codes to collect from one of our nominated collection points:

Code UNIT

Collection from ODFC The Unit

Code SPIDERCISE

Collection from Spidercise

Code CROSSFIT

Collection from Reebok Crossfit Tyneside

Returns

If you are not satisfied with any of our products for whatever reason please contact us within 48 hours at [email protected] and we will endeavour to sort out your problem as soon as possible.

BFPO Orders

If your eligible for BFBO order please use the discount code BFBO on your order and use the following format in the Name & Address fields.

First Name: Service Number, Rank, Name

Last Name: Full Name

Street Address: Unit/Regiment

Address Line 2: Operation Name

City: None

State: None

Post Zip Code: BFPO Number

Country: None

BFPOs included in the Enduring Free Mail Service as follows:

Op ELLAMY - BFPO 569

Op HERRICK - BFPOs 715, 755, 758, 764, 772, 792, 793, 795, 796, 798

Op KIPION - BFPOs 632, 639, 643, 684, 767

HMS Chiddingfold - BFPO 254

HMS Echo - BFPO 275

HMS Enterprise - BFPO 276

HMS Grimsby - BFPO 292

HMS Iron Duke - BFPO 309

HMS Middleton - BFPO 335

HMS Monmouth - BFPO 338

HMS Pembroke - BFPO 357

HMS Richmond - BFPO 375

HMS Tireless - BFPO 402

RFA Argus - BFPO 433

RFA Diligence - BFPO 438

RFA Fort Victoria - BFPO 442

RFA Lyme Bay - BFPO 447

ONLY the BFPO numbers listed above are entitled to the Enduring Free Mail Service.

The BFPO (British Forces Post Office) offers a free postage service for all men and women serving abroad.  Please note that each order must not exceed 2kg. If we receive an order greater than 2kg we will split into 2 multiple packs.